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Frequently Asked Questions...

If you don't find what you are looking for, contact us here or phone us at 1300 846 574.

Book design, price & quality

Do the hard cover books have a dust cover?
What kind of paper is used in the photo books?
How many pages can I have in a photo book?
How much does a photo book cost?
What size photo book can I have?

The Life In Print process

Who owns the copyright?
Can my family/friends view the photo book before it goes to print?
How long does the whole process take?
I need a book in 7 days, can you do rush orders?
Do you make any colour corrections or retouching to my images?
Can I have my company logo included in my photo book?
Can I make any changes before my photo book goes to print?
Can I view my photo book before it goes to print?
How long will it take to design a photo book?
Can I add text to my photo book?
What can I include in my photo book apart from photos?
How long will it take to upload photos to you?
How do you know what order to place the photos in the book?
How do I send you my photos?

Additional Copies

What if my family or friends want a copy?
How can I reorder extra copies of my photo book?
How long do you keep a copy of my photo book on your server?
Do you offer discounts on multiple orders?
Can I order more than one copy of a photo book?

Photo Resolution

Do you do scanning of printed photos and other items?
I have many photos which are printed and not digital, can I use these?
What formats do you accept digital images in?
Why is it best to use high resolution images?
What resolution do the images I send have to be?

Payment and delivery

How are the books delivered?
Do you charge a surcharge for credit cards?
How does Paypal work?
Where do you deliver to?
My promotion code will not work. How do I get the offer?
What payment methods do you accept?
Do you require a deposit?

Returns, Refunds and Cancellations

What is your Return Policy?
Can I cancel my order?
What is your cancellation policy?

Miscellaneous

Do you offer photo books for the corporate sector?
Can I use the photo books as a fund raiser for my school, sporting club, charity or association?
I am a group tour operator, can I organise photo books for my group tour clients?

 

Photo Book Gallery

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